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Subscriptions are handled by Apple, so cancellation happens on your iPhone — not inside FACTS:

1. Open iPhone Settings
2. Tap your Apple ID at the top
3. Tap Subscriptions
4. Tap FACTS Pro → Cancel

You keep Pro until the end of the current billing period — no refund needed, you just don't get charged again.

Apple's subscription state can take a moment to reach the app. Try these in order:

1. In FACTS → Settings → Restore purchases. This force-fetches your subscription state from Apple.
2. Close the app completely (swipe up + flick away) and reopen.
3. Check the Apple ID you used to subscribe is the same one signed in on your device.

Still stuck after that? Email hello@clarityfacts.app with your Apple ID receipt — we'll sort it.

Refund requests for App Store purchases go through Apple, not us — they handle the money, so they handle the refund:

Visit reportaproblem.apple.com, sign in, find the FACTS charge, tap "Request a Refund", choose a reason, submit. Apple usually decides within 48 hours.

Yes. Annual renews once a year, Weekly renews every week, unless you cancel at least 24 hours before the period ends. You can turn off auto-renew anytime in your Apple ID Subscriptions settings.

Identical features. Different commitment. Annual comes with a 3-day free trial and a lower per-week cost. Weekly is for people who want to try without committing to a year.

Every time you open FACTS, you land on one fact. Swipe up for the next one. The order is personalised to your focus areas and tone preference — set during onboarding, editable in Settings → Categories.

The Mirror reads the pattern of what you save. It detects whether you're in a "mono" phase (one category dominates), "dual" (two categories pulling at you), or "scattered" (all over the place) — and reflects that back gently. The more you save, the sharper it becomes.

It's a feature of FACTS Pro and lives behind the mirror icon at the bottom of the home screen.

Free users get the personalised default deck — a curated mix across all 11 categories based on what you told us during onboarding. FACTS Pro unlocks direct access to each category on demand, the Living Mirror, the iOS widget customisation, and the ability to write your own facts.

1. Long-press an empty spot on your iPhone home screen until icons jiggle.
2. Tap the + button (top-left).
3. Search for "Facts" and pick a size (small or medium).
4. Tap Add Widget, then Done.

Customise what it shows from Settings → Widget inside the app. Widget source (suggested vs liked quotes) requires Pro.

Yes — with FACTS Pro. They live in their own "My creations" category and only appear to you. We don't read them, share them, or store them anywhere besides your device.

Check these in order:

1. In FACTS → Settings → Notifications: is "Daily reminders" toggled on?
2. iPhone Settings → Notifications → Facts: is "Allow Notifications" on? Check banner / sound / badge permissions.
3. iPhone Settings → Focus: is a Focus mode (Do Not Disturb, Sleep, etc.) silencing FACTS? Add the app to the Focus exceptions if so.
4. Make sure at least one day of the week is selected in Settings → Notifications → On these days.

Settings → Notifications → Remind me between. Set a start and end time. If you have more than one daily dose, they're spread evenly between those two times.

No. FACTS is local-first — your saves, preferences, streak, and creations live on your device, not on a backend we run. We don't have a database of user accounts.

Three subprocessors see anonymous data: PostHog (usage events), Sentry (crash reports), RevenueCat (subscription state). Full details in our Privacy policy.

Delete the app on your iPhone. Everything stored on your device disappears with it — saves, preferences, the works. We have nothing on our side to delete.

If you also want your data scrubbed from the anonymous analytics subprocessors, email us at hello@clarityfacts.app and we'll request deletion on your behalf.

Never. We don't have advertisers and we don't run a data business. The only third parties we work with are the subprocessors listed above, who help us run the app — they aren't allowed to use the data for anything else.

Email hello@clarityfacts.app with:

• A short description of what you were doing
• What you expected vs what happened
• iPhone model + iOS version (Settings → General → About)
• A screenshot if it's visual

Most bugs get a fix within a week via an over-the-air update — no App Store wait.

We genuinely want it. Email hello@clarityfacts.app — even a one-line "I wish the app did X" is useful. Most of what we ship comes from users who took two minutes to write in.

Yes. Open The Vault from the profile menu, find the quote, and tap the heart icon to un-save it. It disappears from your collection but the original fact is still there if you want to save it again later.

Right now: not from inside the app (we'll add a "Redo onboarding" entry in Settings shortly). The workaround is to delete the app and reinstall — your subscription stays attached to your Apple ID, so you can restore it after redoing the onboarding flow.